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 Opal’s House offers the following services to abused women 18 years of age and older and their children:

 We provide a safe and confidential shelter with a standard stay of 90 days which includes:

  • Individual bedroom
  • Emergency food
  • A group living room, dining room, kitchen, playroom, children’s TV room
  • Enclosed fenced-in playground
  • Handicap accessible facility
  • Computer access
  • Personal hygiene items
  • Bed andBathlinens
  • Baby food, diapers and baby toiletries
  • “Limited” emergency transportation
  • Voice mail for resident to receive messages and a post office box to receive mail
  • Emergency clothing & shoes
  • “Limited” school supplies & school uniforms
  • School transfer (if necessary)
  • Safety Planning

Crisis Intervention

 Opal’s House provides immediate crisis counseling to battered women through our hotline, which operates 365 days a year and 24 hours a day.

Support Individual /Groups

 Weekly support groups are mandatory and provided for adults and children.  Groups are open to current and former residents (as requested and/or as needed).  Staff interacts with residents on a daily basis.  Formal individual sessions are available upon request for both adult and child residents.  Individual support is also offered to former residents.

Advocacy Program

 Assistance with legal, medical, government, and community resources are provided.


 Follow-up contact is attempted with former residents for one full year after departure and longer if requested.


Safety Alert: Computer use can be monitored and is impossible to completely clear. If you are afraid your Internet and/or computer usage might be monitored, please use a safer computer, call the Opal’s House hotline, and/or call the National Domestic Violence Hotline.

Internet and Computer Safety

  • There are hundreds of ways that computers record everything you do on the computer and on the Internet.
  • If you are in danger, please try to use a safer computer that someone abusive does not have direct access, or even remote (hacking) access to.
  • Use a safer computer. It might be safer to use a computer in a public library, at a community technology center (CTC) [www.ctcnet.org (national directory)], at a trusted friend’s house, or at an Internet Cafe.
  • If you think your activities are being monitored, they probably, are.  Abusive people are often controlling and want to know your every move. You don’t need to be a computer programmer or have special skills to monitor someone’s computer activities – anyone can do it and there are many ways to monitor.
  • Computers can provide a lot of information about what you look at on the Internet, the e-mails you send, and other activities.  It is not possible to delete or clear all computer “footprints”.
  • If you think you may be monitored on your home computer, you might consider no home Internet use or “safer” Internet surfing.  Example: If you are planning to flee to California, don’t look at classified ads for jobs and apartments, bus tickets, etc. for California on a home computer or any computer an abuser has physical or remote access to.  Use a safer computer to research an escape plan.
  • E-mail is not a safe or confidential way to talk to someone about the danger or abuse in your life – please call Opal’s House or the National Domestic Violence Hotline instead.
  • Traditional “corded” phones are more private than cellular phones or cordless phones.

Opal’s House |  P.O. Box 2316  |  East St. Louis, IL 62202  |  (877) 672-5482

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